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Doug Betts
Dong Young

Ginny Shoesmith

Having spent the greater part of my working life in the field of secretarial and admin posts within the Private Sector, Civil Service and Local Government, I joined Suffolk Constabulary in a civilian role in 2004.  From 2008 to 2018, I was a PCSO working within the Ipswich Central Team in and around Westgate ward.  I was initially match funded between Suffolk CC and Suffolk Constabulary to be the dedicated PCSO for the Norwich Road area of Westgate Ward, working towards building relationships with, and gaining the trust of, local traders and residents.  Before recently retiring, 

The final two and half years of my time with Suffolk Constabulary have been spent in a non-uniform role as Diverse Communities Advisor.  The role included providing additional support to all vulnerable victims of crime, continuing to build bridges and relationships with Police, and raising awareness of Hate Crime. 

I have been humbled and honoured to be recognised for my community links over the years, including Police Person of the Year in 2017 at the Stars of Suffolk Awards, and a BEM for Services to Policing in the 2018 New Year Honours.

Ginny Shoesmith

ICM Charity Trustees 

Sue Raychaudri
Gauri Desai

Sue Raychaudri

Sue Raychaudri joined the ICM&L Board as a Trustee in Feb 2019 and has over 28 years of experience working in the private, public and voluntary sectors in London and Suffolk.  Sue has worked in various organisations in Suffolk, namely with the former Member of Parliament for Ipswich – Chris Mole, Ipswich & Suffolk Credit Union, Suffolk Constabulary, Suffolk County Council, Ipswich & Suffolk Council for Racial Equality (ISCRE) and at other notable charities in Ipswich, including Chapman Centre Manager at IHAG.  Sue currently supports the Research Directorate team at the University of Suffolk. 

Sue is committed to the charity’s aims of giving communities a voice to foster community cohesion by encouraging strong and positive relationships between individuals from different backgrounds and recognising the value of diversity.  In order to create a fairer society, we must ensure representation and access to the most disadvantaged in our community for a healthy inclusive society.

Daniel Banceanu

Hi my name is Daniel, I come from a family with 10 children, I am a gypsy and I like to help people. Life sometimes is difficult so it may be hard to advance in professional or material plans, but if you believe in what you do you will succeed, it doesn’t mean how hard it is, it matters how much you believe in you. Learn to be brave, trust in you and do not forget to help others. “Be on your guard; stand firm in the faith; be courageous; be strong” 1 Corinthians 16:13

I am working for a Charity Organization called Roma Support Group helping people to apply for EU Settlement Scheme. I started this job in June 2019, since then I work with homeless, Gypsies and Romani people since then I have supported more than 450 vulnerable people to register under EU Settlement Schemes. Doing this job I gained experience and confidentiality in working with vulnerable people, besides this job I am doing a course named “Health and Social Care” at the University of Bedfordshire, 

Curtis Blanc

Don Young

I spent a career in industry, starting with Unilever, a global consumer products company and then working in foods, electronics, entertainment and manufacturing companies in several countries. I was a Director of Redland plc from 1994 – 1998 and Thorn EMI from 1982 until 1990, and have been a director of German and Japanese companies.

I was Chairman and co-founder of two successful consultancies: YSC Ltd., the leading business psychology consultancy and Value Partnership LLP, a successful organisation and strategy consultancy. I am currently chair of Ipswich Community Ventures CIC, which supports social enterprise in Suffolk, and through ICV work as coach and adviser to a wide range of community development projects.  My interests are business research, social enterprise, writing, growing vegetables, sailing, flying, and a website,, dedicated to publicising better ways for enterprise to serve the public interest.

Curtis Blanc

I specialise in audio production and sound system management. I have two companies: Tisrespect is a sound system hire and a speaker installations company, we also build recording studios around the country and offer a sound engineering service to other recording studios and live events companies.

Radical Lounge offers a recording studio service and artist development services (which kind of functions like a record label and artist management agency). I have a decade’s worth of experience in Ipswich and am well known for my work in public speaking, motivation speaking, mentorship, youth engagement, outreach, entrepreneurship and event management.

Gauri Desai

Gauri migrated to England in 2004 and came to Ipswich. Having worked extensively in Commercial Film Production she came to Media Clubhouse at CSV and took the initiative in setting up Ipswich Community Television. While working as a volunteer she came across many issues related to Migrant women especially with highly skilled women who were struggling to settle into a new life in England. She also interacted with many women from South East Asia, Latin America and communities like Kurdish and Afghani.
Understanding their concerns Gauri made the case for supporting them to settle in England and her project received funding from the Home Office under European Integration Fund. The project received a tremendous response and continued until 2015. She created a strong team of volunteers and staff who managed to settle many third country national women in the United Kingdom. Along with the regular ESOL and skills training she also introduced Media and documented the History of Migration in Suffolk. As a result four films were made under this project, which traced the History from Anglo-Saxon period through to the 21st century. All this work was acknowledged by the European Commission and the project got the special mention in the Commission’s report on the European Integration Fund. In recognition of her work with the migrant community, Gauri received an Active Citizen Of Europe award, which was presented to her by the President of Malta in 2014.

Lucy Hood

Safeguarding Trustee

Lucy has been working in education for a number of years. She currently works in a primary school in Ipswich, coordinating support for pupils with special educational needs and those who speak English as an additional language. During her time teaching, she has worked in both specialist and mainstream schools in Ipswich and in Birmingham.  

Lucy enjoys her job and is passionate about improving outcomes for individuals and families

Lucy Hood

Doug Betts

Doug is passionate about all things people related in an organisation and has 20+ years’ experience in HR across a variety of sectors and industries gained in a mix of both in house and consultancy roles.

He’s looking forward to using that experience to benefit ICM so they get the best out of all their people and create a great employee and volunteer experience.

Daniel Banceanu
Nicki Dixon

Nicki Dixon

Nicki Dixon has 30 years’ experience in local media and communications and is thrilled to be joining
ICM as a Trustee.
She started her career as a trainee reporter in Sudbury, where she was born, and worked in local
newspapers before joining the Theatre Royal Bury St Edmunds as Press and Communications Officer.
From there she moved to St Edmundsbury Cathedral as Head of PR and Visitors.
After some time freelancing, Nicki joined the University of Suffolk in 2021 and is currently Interim
Communications Manager there.
Speaking about ICM, she said: “I knew as soon as I read about them I wanted to be involved.
“Everything they stand for, everything they do speaks to me.”
She is hoping to use her media, PR and communications experience and professional network to
help tell the ICM stories to a wider audience.

Cad Taylor

Non-Exec Director / South Street Kids Facilitator / Co-Founder

Cad drives a great van, and is a magpie for genuine and grass roots things and happenings in the area. She is committed to supporting everyone and ensuring their voices are heard. It is therefore unsurprising that Cad is always recording things.

With a beating passion and commitment to helping people find their pathway, Cad’s passions include radio, the arts and providing everyone with access to creative offerings within the local community.

Nikki Packham

Operations Director

Most of Nikki’s work occurs behind the scenes at ICM, looking after the Operations and Marketing. 

When she’s not at ICM, Nikki can be found larking about with her giant labradoodle Charlie or busy with a spot of feminist campaigning.

Prachi Katdare

Bruce MacGregor

Director / Co-Founder

Bruce is, as he calls it, ‘the very lucky’ director of ICM and feels very privileged to work with such an amazing group of people. 

Bruce has many (many) years toiling away in the 3rd sector but has never been happier or more proud to work with such a dedicated, committed and lovable group of staff and volunteers.  It continues to be an amazing experience.

Prachi Katdare

Integration Team Director / Co-Founder

Prachi leads the Integration Team, the ESOL (English teaching for speakers of other languages) branch of ICM. Alongside the brilliant team of admin staff, committed tutors and amazing volunteers, Prachi manages and coordinates the delivery of ESOL classes for the diverse migrant communities of Ipswich.

Bruce MacGregor
Nikki Packham
Cad Taylor


Monika Puchala

Maternity Project Co-ordinator 

Monika's journey with ICM started when she attended English classes with us. Monika then went on to become a Volunteer and Community Champion and has now joined the staff team as our Maternity Project Coordinator. Monika feels strongly that people are her greatest passion. Being with them, spending time with them, helping them and celebrating life with them all make Monika happy.

Outside of work Monika is a happy wife and proud mum of a brilliant daughter and amazing son. When she gets time for a break, which doesn't happen too often, Monika loves to spend time with a good crime book or indulge in a new embroidery project.

​​Jo Richardson

ESOL Tutor

Jo has worked for ICM since September 2018. Prior to this she worked at Colchester Institute for 19 years as an ESOL and EFL tutor and Teacher Trainer. She is a mother to three daughters and a proud nanny to two grandsons. In her spare time she loves to garden and walk in the local countryside.

Moika Puchala
Jo Richardson
Linda Vines
Anjali Sule

​​Anjali Sule

Integration Team Coordinator / Co-Founder

Anjali has been with ICM since its inception and is now working as the Integration team Coordinator and DBS officer.

She says about the role; “I greatly enjoy working with the fabulous team of admins, tutors and wonderful team of volunteers and community champions, ensuring smooth running of all our projects.” 

Anjali also deputises the Integration team director in Prachi's absence.

​​Linda Vines

Lead ESOL Tutor / Co-Founder

Linda has been an ESOL tutor for approximately 25 years and has worked at ICM since it launched in 2015. 

Linda loves working here and feels extremely privileged to work in the company of so many dedicated and truly amazing people! In her spare time, she loves going for long walks and listening to music-  although her real passion is for reading, Linda reckons she owns so many books she could start a bookshop!

Integration Team

Jo Elphick

Jo Elphick

ESOL Tutor

Jo has been teaching ESOL at ICM since 2019.  Jo trained at Colchester Institute and has a diverse professional background, but she's most fulfilled when working with creative and supportive people.  She says "Happily, the ICM family is full of them."

In her free time Jo enjoys camping, walking with her dog and exploring the Essex coastline.

Banhimitra Ghosh

Banhimitra Ghosh 

Integration Team Administrator

Banhi (short for ‘Banhimitra’, a bit long and difficult name to pronounce!), is a science graduate from India. Banhi arrived in Ipswich with her husband and daughter way back in 2016 and has been volunteering for ICM for the last couple of years. Banhi is one of our Community Champions and was awarded Runner Up for Volunteer of The Year award in 2021. Of her time at ICM Banhi says "It has been a wonderful experience so far working as a volunteer and now I am very excited to join in as a member of staff of the Integration team at ICM."


Ritu Srvastava

Ritu Srivastava

Finance Officer / Co-Founder

As well as being ICM’s Finance Officer, Ritu is also pursuing her CIMA qualification (The Chartered Institute of Management Accountants) and is a qualified Management accountant with vast experience of the financial domain. 

Ritu is accountable for the day to day Finance Management activities carried out in the organisation, helping to manage the accounts and budgets of the various projects running throughout the organisation.

Peter Tetley

Peter Tetley

Administrator / Research

Peter is adept at finding simple solutions that really work. (since about 1965) and brings with him 16 years of experience in the tax office. 

He is often called upon to make sense of apparently random number sequences or to proofread the stream-of-consciousness prose style of Bruce whilst researching and evaluating material for future bids.



Finance Assistant

Liudmyla’s journey with ICM started at CSV in 2013. She came to Ipswich from Ukraine to be with her husband who was working in the UK. It was the first place Liudmyla had the chance to learn languages and cultural life in the UK and make friends. Outside of work she loves gardening and has her own allotment.

Liudmyla says “I am honoured to be part of the team now and I am very thankful to Ritu for the opportunity she has given me.  I am still learning from Ritu and I am very glad that I can help with the financial work as I learn.

Selma Guelil

​​Selma Guelil

Receptionist and Admin Support Officer

After moving to the UK from Algeria in 2017 Selma started her journey with ICM as a student, learning English with our Integration Team. As her confidence grew she went on to volunteer in the classroom to help other learners and became one of ICM’s Community Champions. Selma won ‘Volunteer of the Year’ award in 2021 in recognition of her work with ICM.. 

Elizangela Freitas

Elizangela Freitas

Receptionist and Admin Support Officer

Elizangela, or Li is from Portugal and joined ICM as a student, learning English with our Integration Team. Li also volunteers as a Community Champion supporting friends and neighbours with everyday tasks like translation. Li is very smiley and loves meeting new people, making friends and spending time by the sea.

​​Sam Brilliant

Tech Support

Sam is a dedicated member of the IO team, striving for nothing but perfection in the studios. If only so that he may attain the quiet room he so desires.

Ben Scarlett
Sam Brilliant

​​Sam Kelly

Project Worker

Sam is a vital member of the IO Radio team, directly supporting over 70 presenters and ensuring everything at the station runs smoothly. As well as supporting others with training, scheduling and editing, Sam can often be found behind the microphone as a co-presenter. On top of all that as part of our Radio SEN project, Sam delivers 121 sessions in radio production, IT, equipment and social media to approximately 10 young people with learning disabilities every week.

​​Ben Scarlett

IO Radio Station Manager

Ben is a media graduate and brings extensive experience of community engagement, having worked with some of the area’s most marginalised groups. He is incredibly passionate about opening up opportunities for the local community and excited to continue developing IO as a platform.

Sam Kelly

IO Radio

Jack Bennett

Jack Bennett

Social Media and Web

Jack splits his time between ICM and IO Radio, running both of the websites and all of the social media accounts. He also does other marketing related activities such as making posters and graphics.

Outside of work he enjoys drawing, gardening, and spending time with his dog and his two large orange cats.

Aaron Vince

​​Aaron Vince

IO Radio Studio Assistant

A literature graduate who’s better at talking than he is at writing, with a penchant for pressing buttons until things work (or don’t). This is his first job that provides any kind of personal fulfilment, so he’s determined to make a difference within the local community, and hopefully  become at least semi-competent with all aspects of media production along the way.

Alicia (Lish) Kate Durbin
Mark Straw

​​Mark Straw

Youth Consultant

Mark has over 25 years’ experience in Youth and Community work, as an expert in Informal Learning and Critical Theory. He works locally, regionally, nationally and internationally where he helps curate innovative cultures of practise.

Mark maintains his commitment to working as a grassroots activist, stimulating change and transformation in young people and wider communities. Mark is a Director of his own company, Community PRAXIS set up in 2016 whose mission is to support Third Sector Organisations and Communities to develop a critical lens in advancing participatory approaches in fostering cohesive and connected communities.

Alicia (Lish) Kate Durbin

Project Manager

Lish started with ICM as a volunteer on our South Street Kids project, and has subsequently worked on multiple projects across ICM. Previous to ICM, she led a sustainable development project in Nepal as well as other work in youth employment and training.

Outside of work Lish loves being outside, with hobbies such as wild swimming, camping and amateur skateboarding. Her sidekick is the cutest dog in the world, Cocoa, who is a regular visitor to the office.

Laura Norman

​​Laura Norman

Associate Artist

Laura is a Director and Filmmaker and is proud to be Associate Artist at ICM working with the South Street Kids – celebrating identity and exploring the world through creativity and play. 

Being a true Suffolk girl, she started off as a youth worker, naturally moving to creative practitioner for the New Wolsey Theatre, Cambridge Junction and Roundhouse, Camden making Theatre, Film & Music in schools & special education provisions across London and the East.

Ben Pitigoi

Ben Pitigoi

Youth Support Worker

Ben originally joined South Street Kids when he was eight years old, after moving to the UK from Romania, He's progressed from being a beneficiary to working part-time on the project as a Youth Support Worker while receiving training through ICM. He inspires and motivates our young people and says he just wants to support the community and help people from his culture to do the best that they can.

"I love being part of ICM, everything started from there". 

Kristin Caswell-Robinson

Music Tutor

Kristin is trained as a community music leader and helps run singing workshops in Ipswich and Lowestoft. Alongside this, Kristin also works with South Street Kids, New Gen and Making Waves projects on a weekly basis, helping young people in the local area gain skills and confidence within music and media. She’s also a successful singer/songwriter, having performed on the final night of Ed Sheeran’s Divide Tour.

​​Carnell Cook

Music Tutor

Carnell has always been passionate about music, but only started to consider a career in it when he went to study music at Ipswich Institute 15 years ago. During his studies, he formed an alternative rock band as well as creating a seven piece hip hop collective.

With over 15 years’ experience, and having dipped his toes in various musical fields, Carnell hopes to bring his passion and vast knowledge of music to the New Gen team and help the next generation of musicians flourish and grow.

Gareth Patch

Music tutor

Gareth is a freelance sound engineer, musician and music tutor and has over eight years’ experience teaching in Further and Higher education. He works on the Making Waves project and other associated programmes with young people. 

Gareth says “he’s played and created music for longer than he cares to remember” and prides himself on making tuition centred on what the young person wants to achieve, as well as making it fun. He hopes that the young people teach him a thing or two along the way.

Ian Parsons

Music tutor

As a freelance musician and music production tutor, Ian enjoys all aspects of making music including song-writing, production, performing and engineering. 

He particularly enjoys being able to help others discover their own abilities and talents, regardless of how hidden they may be.

Music Youth Media

Ian Parsons
Carnell Cook
Kristin Caswell-Robinson
Gareth Patch
Chris Lockington

Chris Lockington

Music tutor

As a session musician Chris has been fortunate to play on some of the biggest stages across Europe, as well as TV shows such as Later with Jools Holland.

His music production credits include the Mercury Music Prize nominated Peanut butter Blues and Melancholy Jam by Ghostpoet. Alongside being an active musician Chris has always taught guitar, songwriting and music production. He is passionate about helping young people develop and achieve their own musical goals.

Chris works on the Making Waves team at ICM.

Gil Walters

Gil Walters

Music tutor

Gil is a musician/ tutor at ICM, with his main expertise in music performance & music production.

"It is a pleasure to be a part of ICM,  as it gives me a platform to teach and assist talented young musicians!"

Tulani Cook

Tulani Cook

South Street Kids Session Leader

Tulani is passionate about helping others reach their full potential and if it involves being creative too then she says she will most definitely be there. Tulani believes that sharing our own experiences and listening and communicating with one another is what our community needs. She says "Positivity and creativity all the way!!"